They are extraordinarily knowledgeable and willing to stop what they are doing to help.
We've been shopping for a wood burning fireplace to replace a decorative builder-grade unit and have spoken with installers across four counties. The product lines have ranged from near-junk to luxury custom installs and the sales people from misinformed to veteran specialist. We were sold on a Valcourt from a reputable dealer until we met Austin at SOMD Hearth. I work in a technical field and appreciate subject matter experts who truly understand all aspects of their work. I also take the time to learn as much as I can so I don't get swindled or regret purchasing a product which ultimately doesn't meet our needs. Austin not only added to my knowledge but he also presented options we hadn't considered which showed the depth of his experience. He patiently answered my technical and install questions while also walking my spouse through the basics of modern, high-efficiency fireplaces. I never felt we were being sold to but instead guided through the process and taught by an expert. Ultimately, SOMD Hearth was exactly what we were looking for and won our business on the depth of knowledge, experience, product lines, and having someone like Austin stand behind his work.
Joe M in Leondardtown
Nothing but good things to say about SOMD Hearth. Already recommended, and would recommend again. Solid service, reasonable price.
My gas fireplace install was completed today. It’s absolutely beautiful. I am thrilled! Austin from SOMDHEARTH started the process by showing us our options in his Leornardtown show room. He took the time to discuss with us exactly what we were looking for and answered all of our questions. I had no doubt that I would be happy with the purchase of our new gas fireplace. Anthony from SOMDHEARTH did the actual tear down and installation, both inside and outside for our new fireplace unit. Anthony was extremely knowledgeable and extremely skilled. I found him to be personable and witnessed first hand his excellent work ethic. Mathew supervised the granite install and replacement of our wood mantle surround. I was very impressed with Mathew. He checked over every aspect of the job very carefully and made it his priority to ensure that I was happy with the final outcome. He, too was knowledgeable and personable. I highly recommend the team at SOMDHEARTH. They are the best! Thanks again, Austin, Matt, Anthony and Mathew.
Debra B in Lusby
Jesse did an outstanding job and was very thoughtful cleaning up our chimney and stove, even got up on the roof! Worth every nickle! For sure my husband and I are thankful for solid honest company's like Austins, who by the way came out personally after hours to tighten up the door to our stove.
Liz D in Morganza
I highly recommend SOMD Hearth and Home for your fireplace needs. When looking to replace a wood stove with a gas insert, I reached out to several Company’s. Austin was the quickest to respond, most knowledgeable about his products and great to work with. He also cleaned and waterproofed the chimney. Call SOMD Hearth for your fireplace needs, you will be glad you did!"
They offer a large variety of different products with different options. They just updated their showroom which shows a handful of options but also has several they can show you online as well. Installs and repairs are smooth and easy.
The service was comprehensive and excellent. Jesse was really nice. It's more work to clean a chimney than I thought and the service was a solid value for the price. Jesse cleaned everything up when he was finished and I would have never known he was here. Good stuff.
He (staff member) was very professional and polite. Answered all my concerns. He even reference me to give him a call if I have any other questions or problems with my stove. That may me feel very comfortable.
Fair prices, great service, and great people. I love my new Jotul stove and will continue to go to SOMD Hearth for my wood stove needs.